Frequently Asked Questions

Skippit requires no investment on your part. We utilize a revenue share model where we simply take a small percentage of line skip revenue. We only make money when you make money.

Once you sign up, you’re ready to go. Employee training can be done in as little as 5 minutes, or you can opt to have a Skippit representative manage the app for you during peak hours. In many cases you could see revenue come in the same day you sign up.

Absolutely. We offer support 7 days per week with a guaranteed 24-hour response time. You can send an email to support@skippitnow.com with any questions.

We’ll direct deposit net earnings into the account of your choice at the end of each calendar month. You will also receive a monthly statement with data on skip volume and sales.

No, entry is entirely at your discretion. However, the pass must be verified by a representative of your business for the customer’s purchase to be completed.

We cover credit card fees for all purchases through the Skippit app.

You are not required to admit them. Users can cancel their pass purchase within 30 minutes (as long as it hasn’t been verified) for a full refund. We also limit the number of unverified passes sold to minimize overflow.

Skippit does not offer refunds once a pass has been redeemed. We give customers the option to cancel their passes prior to being redeemed.

Nope! No scanners or other equipment required. You may choose to purchase line barriers or signs separately, but these are strictly optional.

Simply press a button on the customer’s screen before they enter. It’s as easy as checking an ID.

Passes disappear once they have been redeemed and cannot be used again. Customers also have 30 minutes from purchase to use or cancel their pass, after which the pass disappears.

Absolutely. However, we recommend taking advantage of our auto pricing functionality, given how quickly the length of the line can change. Our auto pricing feature is designed to help you generate line skip revenue even when the line is shorter.

We take great care to limit the number of passes purchased within a given time interval. This minimizes the impact on customers who choose to wait in line.

We utilize a proprietary algorithm that updates the price based on current demand. In many cases, our partners may also set their own fixed rate or a minimum price.

Passes are automatically made available on a rolling basis as the line develops. No need to worry about passes selling out hours or days in advance. Generally, if passes are unavailable at a given time, it is due to capacity constraints at the location.

Yes, we allow you to cancel your pass purchase within 30 minutes for a full refund.

Entry is entirely at the discretion of the business. If you are denied entry, we recommend you cancel your pass.

We recommend cancelling your pass and purchasing a new one so the 30-minute limit resets.

If you cancel within 30 minutes of purchase, you will automatically be refunded. We do not offer refunds once your pass has been redeemed by the venue or the 30-minute window expires. If there is an issue with your pass, we encourage you to reach out to our support team at support@skippitnow.com.

After the 20-minute window expires, the pass will disappear, and you will be charged for the pass in full. This policy is to ensure passes are consistently available for all users. We recommend cancelling your pass and purchasing a new one if you think you won’t make it to the front of the line within the 20-minute window.

Currently, we only offer the ability to purchase passes at one location at a time.

For sure! You may purchase up to 4 passes at a time per account. If your party is larger than that, we recommend splitting the purchase across multiple accounts.

If your account information is incorrect, please send us an email at support@skippitnow.com with the corrected information.

We take great care to protect the data you share with us. We don’t sell your data to 3rd party organizations and only share information with our partner vendors related to passes purchased at their venues (i.e. purchase history). For more information, please refer to our Privacy Policy.

No, under no circumstances do we sell your data. We take great care to protect your identity while using the Skippit app.